

Your welfare is our priority
Coronavirus Symptoms
If you are concerned about, or have symptoms relating to Coronavirus, you should contact the NHS online to ensure up to date guidance.
Our Insurance Providers
Our Insurance Providers - Support Services
Most of the insurers we work with offer valuable support services that often get forgotten about. We’ve listed some below, which may be useful to you. Clearly, the services provided differ between insurers and from one plan to another, so please do refer to your policy documentation to confirm exactly what is available to you. If you are unsure, please contact your Owl Financial Protection Adviser or email enquiries@owlfinancial.co.uk
Making a claim
Most insurers have published Coronavirus guidance on their websites. We recommend that you read the guidance for your particular insurer so you are clear on their position given the current circumstances. If you do want more information or are unfortunate enough to need to make a claim, the links and contact details below may save you time. If your Owl Protection Adviser can help guide you through the process in any way, please get in touch.
Aviva: Bupa Anytime Healthline
Giving clients the opportunity to speak to a Bupa nurse. Claims: 0800 015 1142
Guardian: GP24/7
This feature gives policy holders GP consultation from their phone, tablet or PC. Claims: 0808 173 1821
Legal & General: GP24
A chargeable option that may have been added when setting up a policy which gives access to a GP over the phone or via a webcam. Claims: 0800 068 0789
LV: Doctor Services provided by SquareHealth
Giving clients the ability to book an online appointment up to 5 times a year. Claims: 0800 765 5869
MetLife
The MultiProtect policy (since February 2018) allows immediate 24 hour access to MetLife’s Wellbeing Support Centre - to get support on physical, mental and financial wellbeing. Claims: 0800 917 1333
The Exeter
Offers members their Healthwise App to book phone or video GP consultations, meaning they don’t have to leave home. Claims: 0300 123 3201
Vitality
GP access via telephone for all clients, including health and protection. Claims: 0345 601 0072
Zurich
Support Services package offers free and confidential health and wellbeing advice, allowing clients access to a counselling service to discuss a wide range of issues for peace of mind. Claims: 0370 241 6980